Export Packers is a premiere international food company with headquarters located in the City of Brampton, just outside of Toronto, Canada. We have worked with Rosetown Central over the past six (6) years on multiple occasions to support the design, installation, and servicing of our refrigeration systems. Rosetown has consistently exceeded our expectations through their excellent customer service, competitive pricing, highly trained staff, and rapid response during emergency situations. The 24 hour service availability is a key factor for Export Packers, as any downtime to the manufacturing process can be very costly. Rosetown has ensured our priorities are on top of their mind, and have continued to deliver excellence through quality work.Overall, we are very pleased and would recommend Rosetown to any organization looking to increase efficiency and operational effectiveness.
“I wanted to express how pleased we are with the great service we had last night in response to the issue we were encountering with our walk-in fridge. Travis was the on call service technician who responded to the call and arrived very quickly, a little over an hour later he was on site. He was very efficient and informative. He kept our staff updated as he was working until he fixed the problem. We store a very large volume of blood products in this walk-in fridge and rely on it heavily so there was considerable concern. This is the first time I’ve had to initiate an emergency call for service in the middle of the night and it is very reassuring to see this level of service and quick response time. Please forward this feedback to Travis and to those he reports to.”
"I was pleased with our first service from Rosetown and would like to pass on my positive first impression of one of your technicians. He was very informative and helped answer a lot of questions we had. I look forward to working with him in the future and hope he will be one of our “dedicated” technicians."
It is our distinct honour to confirm the credentials of Rosetown Central with respect to our Liebert family of Thermal Management support products. Rosetown and Vertiv have enjoyed a close working relationship for many years. We recognize Rosetown as having met all of the current requirements and commitments to earn the designation as a Vertiv Service Partner. In order to maintain this designation, Rosetown has committed to continually train their service technicians to ensure you will be receiving quality service from qualified technicians. If you have any further questions regarding Vertiv Canada and/or our affiliation with Rosetown Central, please do not hesitate to call.